We want to recycle your old reusable bottles and cups, from any brand
Last June, we piloted our trade in scheme for bottles, and due to popular demand, it's back – and it's bigger and better than ever. We now accept reusable cups as well as reusable bottles from any brand.
We're proud to be the only brand offering recycling for any reusable bottle or cup, furthering our mission to accelerate the adoption and everyday use of reusables.
To mark the launch, we're offering £5 off a new Chilly's product for just one month.
Trade in your old or damaged reusable cups and bottles* and enjoy £5 off your next Chilly’s purchase. Every product will be 100% recycled, receiving a fresh start either by returning it to the supply chain or repurposing it to create furniture.
We're accepting reusable bottles and cups from any brand or company (excluding glass, ceramic, and single-use items).
*one voucher per package sent. Discount is valid on orders on Chilly’s website over £36 not including excluded products. One discount can be used per order. Please see full terms and conditions below.
Log the details of your old reusable bottle or cup you want to recycle below. You can send up to 10 products in one go. Remember, we accept our own and other brands’ bottles and cups. Please note, this service is only available for UK customers and that you will receive one voucher per package.
Package up your old or damaged bottle. Wrap your bottle/s or cups/s in leftover packaging – we’d prefer it if you use paper or card based packaging so we can recycle it - but you can use anything from a plastic bag to a shoe box! You will receive a confirmation email with instructions on how to “Print your label at home”, or use an Evri drop off store with a printer using your “QR code”. Locate your nearest drop off location below. Make sure to send us your bottle/s or cup/s for free by 15th April to receive your voucher.
Once you drop it off at the Evri post shop, we’ll verify it. As a thank you, we will send you a £5 discount off a Chilly’s reusable product. You should receive the code in your inbox within a week*. *Please note that the discount must be used within 14 days of receipt and one voucher is valid per order over £36 not including excluded products. You will receive one voucher per package sent. This cannot be used in conjunction with any other discounts or voucher codes. See the full terms and conditions link below.
Trade in Scheme
Send us your old or damaged reusable bottles or cups from any brand for free. We will recycle it and we’ll give you £5 towards your next Chilly’s purchase over £36*. You can send up to 10 bottles in one go*. *Please note, this service is only available for UK customers and you will receive one voucher per package. One voucher is valid per order, and must be used on orders over £36 not including excluded products. Please see full terms and conditions below.
Terms and conditions apply. Please read the full terms and conditions here.
FAQs
Any reusable bottle or cup from any brand or company. Through this scheme we are trialling taking back more than just what we produce to ensure unloved bottles and cups are being recycled back into the value chain.
We accept reusable bottles and cups made from almost any material, including plastic (reusable not single-use) or metal. Please note, the only type of material we don’t take is glass or ceramic due to safety reasons.
Find out more about the scheme here
Chilly’s wants to collect old or damaged reusable bottles and cups to recycle them to ensure the valuable materials they are made from are used again.
To take part, follow these steps:
1- On this page, log the product you want to recycle. You can send up to 10 bottles or cups in one go*
2- Download the free shipping label or QR code
3- Wrap your bottle(s) and cup(s) in left over packaging – we’d prefer paper or card based packaging so we can recycle it but you can use anything from a plastic bag to a shoe box.
4- Print your label at home or go to an Evri drop off store with a printer with your QR code (this will print a shipping label once scanned in store). We’ve got a map on this page to help you locate your nearest store. If you’re using a QR code, make sure you select one with printing capabilities.
5- As a thank you, we’ll send you one £5 Chilly’s voucher in case you’d like to buy a new product to replace the one you’ve sent us*. This should arrive in our inbox within a week from you posting.
Find out more how the Trade In scheme works here.
*Please note that you will receive one £5 Chilly’s voucher per package sent. One voucher is valid per order, and must be used on orders over £36 not including excluded products, a list of which can be found in our terms and conditions. The discount must be used within 14 days of receipt.
For example, if you send 2 bottles in one parcel, you will receive one £5 Chilly’s voucher. One Chilly’s voucher can be used per transaction on Chillys.com. See full terms and conditions here.
As a thank you for sending in your old or damaged reusable bottles and cups, we’ll send you a £5 Chilly’s voucher to use on orders over £36 on Chillys.com not including excluded products, a list of which can be found in our terms and conditions here.
Please note your voucher should arrive in your inbox within a week of sending your bottle(s). The discount must be used within 14 days of receipt. You will receive one £5 Chilly’s voucher per package sent. For example, if you send 2 bottles in one parcel, you will receive one £5 Chilly’s voucher. One Chilly’s voucher can be used per transaction on Chillys.com.
Find out more about the scheme here and see full terms and conditions here
This is the second time we are running this Trade In scheme, and we are expanding from bottles to also take back reusable cups. Our ambition is to keep expanding what we take back to include all our product categories. The more people who take part in this trial, and the more we recycle, the more we can learn. Helping us to streamline the process now will enable us to roll out this scheme on a more permanent basis.
We’re working with a recycling partner in the UK to recycle the old reusable bottles and cups so that their valuable materials can be used again. We’ve selected this recycler due to its ability to process hard to recycle plastics into plastic boards used to create furniture. Once we’ve finished this trial, we’ll be working with them to understand what recycling rate was achieved and how we can improve the process to ensure as much material as possible is recycled.
Find out more about the scheme here.
Thanks so much for taking part in the scheme! You will receive a voucher via email to purchase a replacement reusable product on chillys.com within one week of posting. We’ll be working with our recycling partner to separate and recycle the bottles and cups into different key materials.
Find out more about the scheme here and see full terms and conditions here.
The value of your basket must be £36 not including the value of excluded products listed below. Please note, you are able to buy excluded products as part of your order, but the products included in the scheme must have a value of over £36 for the voucher to be used.
Excluded products: Series 2 Flip Bottles 500ml & 1L (Abyss, Blush, Granite, Lichen, Whale), Liberty 500ml bottle & 340ml cup (Chile Jam, Tropical Trail, Survival).
Please note your voucher should arrive in your inbox within a week of sending your bottle(s) or cup(s). The discount must be used within 14 days of receipt. You will receive one £5 Chilly’s voucher per package sent. For example, if you send 2 bottles in one parcel, you will receive one £5 Chilly’s voucher. One Chilly’s voucher can be used per transaction on Chillys.com.
See full terms and conditions here
